On this page
STERIS brings medicine discovery, prescription submission and order support together in one online pharmacy experience. The service is operated by Steris Healthcare Pvt. Ltd., with its listed correspondence address in Jaipur, Rajasthan.
Care that is easier to navigate
Customers and caregivers should be able to find a medicine, understand its strength and pack size, review the price and reach support without navigating complicated menus. Our website brings these everyday tasks into a single place.
Browse medicines by category, search the catalogue, or upload a prescription when you need help identifying the items required for your order.
What you can do here
- Search the catalogue and review available product and pack information.
- Browse healthcare and wellness categories.
- Submit a prescription for pharmacy review where required.
- See applicable prices and charges before placing an order.
- Manage addresses, view order history and follow available order status.
- Contact the team about products, delivery, returns or payments.
Availability of a particular product or delivery option depends on stock, serviceability and applicable prescription requirements.
Responsible access to medicines
Prescription requirements are part of the ordering process. Our team may ask for a clearer prescription or additional information before an order can proceed. Online product information supports understanding; it does not replace personalised advice from your treating healthcare professional.
Read the supplied product label and follow your prescriber's instructions. Contact the team if the delivered product does not match your order.
Clear information and customer support
We aim to make product details, pricing and order status easy to understand. Product-specific manufacturer, batch and expiry information should be checked on the supplied pack and invoice. Questions about a listing or a quality concern can be raised through support.
Our policies explain delivery, returns, refunds and privacy. Keep your order number handy so we can identify the transaction involved.
Business enquiries
For pharmacy, distribution, franchise or PCD enquiries, visit Franchise / PCD and tell us your location and business requirements. Product coverage and commercial terms are discussed for the individual enquiry; submitting a form does not create a franchise agreement.
Stay in touch
Visit Contact us for direct phone, email and WhatsApp options. We welcome questions about the website and feedback about your shopping experience.
Contact and support
For questions about this page, contact Steris Healthcare Pvt. Ltd. at contact@sterispharma.com, call 8955945010 or 6377716668, or use our contact page.
Correspondence address: Plot No. A-68-69, Sunder Singh Bhandari Nagar, Swej Farm Circle, Sodala, Jaipur, Rajasthan 302019, India. Include your order number where relevant. Never share your OTP, password, card PIN or UPI PIN.